Frequently Asked Questions
Everything you need to know about our websites, pricing and support.
FAQs
Our websites start from £99 setup and £19.99 per month for our Starter package, rising to £299 setup and £39.99 per month for our Business package. Every package includes hosting, security, backups and support, so there are no hidden extras to budget for separately.
No. Each package has a one-off setup fee to design and build your website, followed by a low monthly fee that covers hosting, security, backups and ongoing support. This makes a professional website accessible without a large upfront agency bill.
Yes. Fast, reliable hosting is included as part of every package, so you don't need to find or pay for hosting separately.
If you already have a domain name, we can use it. If you don't yet have one, we can advise on choosing and setting one up as part of getting your website online.
In many cases, yes — we can assist with registering a suitable domain name for your business as part of setting up your website. Get in touch and we'll talk you through the options.
Yes. If you already have a domain name registered, we can point it at your new website so there's no need to change your existing web address.
Our websites are designed and managed by us so that you don't have to deal with the technical side. If you'd like to make changes yourself, let us know and we can discuss the options available.
Yes. Every package includes an allowance for us to make amendments and updates to your website on your behalf, so you're never left dealing with the technical side yourself.
Yes. Every website we build is fully responsive, meaning it's designed to work properly on mobile phones and tablets as well as desktop computers.
Yes. An SSL certificate — the padlock symbol that shows your website is secure — is included as standard with every package.
Yes. Your website is backed up regularly as part of your monthly plan, so your website is protected.
Yes, basic on-page SEO foundations are included with every package, covering the technical basics that help search engines understand your site. This isn't a full ongoing SEO campaign, but it gives your website a solid starting point.
Yes. We set up Google Search Console as part of our Professional and Business packages, which helps you understand how your website is performing on Google.
This varies depending on the size of the package and how quickly we receive the information and content we need from you. We'll always give you a realistic timeframe when we discuss your project.
Yes. Website redesigns are one of our core services — we can modernise an outdated website while keeping the parts that already work well for your business.
Yes. We work with small businesses throughout the United Kingdom, regardless of location.
There's no long-term contract. Your monthly hosting fee runs on a rolling basis, so you're never locked into a lengthy commitment — full details are set out in our Terms & Conditions.
You can cancel at any time by giving us 30 days' written notice. Just get in touch with us and we'll talk you through the process.
The content and branding created for your business are yours. Full details of ownership of the website design and code will be set out in our terms and conditions, which we're happy to talk through with you.